Sutera Sanctuary Lodges at Kinabalu Park, Ranau, Malaysia
Thu, 29 Feb - Fri, 01 Mar | 0 room

Sutera Sanctuary Lodges at Kinabalu Park
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8.4 Excellent
90 reviews
Dining services
Dining services
Concierge
Concierge
Non-smoking
Non-smoking
Breakfast available (surcharge)
Breakfast available (surcharge)
See all amenities
Kinabalu National Park, Mt. Kinabalu, Ranau, Malaysia
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Hotel Description

Located in Ranau, Sutera Sanctuary Lodges at Kinabalu Park is in a national park, a 2-minute drive from Mount Kinabalu National Park and 14 minutes from Desa Cattle Dairy Farm. This hotel is within the vicinity of Mt Kinabalu. Make yourself at home in one of the 35 guestrooms. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include a turndown service, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and luggage storage.

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Important information

You need to know

  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Optional fees

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 45 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Read more

Important information

You need to know:

  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Optional fees:

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 45 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

Malay

English

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29 Feb 2024
Thursday
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01 Mar 2024
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Ranau, Sutera Sanctuary Lodges at Kinabalu Park is in a national park, a 2-minute drive from Mount Kinabalu National Park and 14 minutes from Desa Cattle Dairy Farm. This hotel is within the vicinity of Mt Kinabalu. Make yourself at home in one of the 35 guestrooms. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include a turndown service, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and luggage storage.

Hotel policies

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Check-in: From 3:00 PM
Check-out: To 12:00 PM

Cleaning and safety practices

  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Essential workers only - NO

Important information

You need to know
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Optional fees
  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 45 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Amenities

Most Popular

Dining services

Concierge

Non-smoking

other

Breakfast available (surcharge)

24-hour front desk

Number of restaurants - 1

Snack bar/deli

Wheelchair accessible – no

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